Government IT Heads are seeing the cost and complexity of their IT service delivery to council employees and citizens escalate, with their support staff increasingly hamstrung by the legacy of ageing desktop PCs and near-redundant server networks. Central control of reliable and easy-to-maintain user devices has become a reality for those who have adopted thin computing. With Wyse Winterm thin clients they have achieved measurable cost savings in infrastructure maintenance and support, improved staff productivity and freed up time for strategic projects that enhance service to their citizens.
Measurable cost savings in maintenance and support are achieved by centralised desktop management.
Productivity is improved by the standardisation of application availability.
Information security is maximised by preventing user installation of unauthorised software.
Strategic project development time is increased, with support staff making fewer site visits to solve user issues.
Employees' working environment is improved by small-footprint, quieter and more efficient devices.
First Rate TeamworkClackmannanshire Council uses Wyse thin clients to achieve considerable IT support cost savings and ensure efficient desktop service delivery to hundreds of staff in over 50 offices.
Louth County Council adopts Wyse thin clients to enhance IT service delivery to its public users and employees whilst simplifying logistical management at multiple and remote locations.
"The inclusion of Wyse Winterm devices has driven up users' productivity. Standardisation and central control of applications and configuration prevents any inappropriate software being brought onto the network. Users are able to stay focused on their jobs and are guaranteed of more reliable access to the applications they need."
