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Returns procedure for Wyse products

If a unit develops a hardware fault or a firmware problem that cannot be repaired on site then it will need to be returned to a WYSE Service Center for repair. Please find contact details of our European service centres below, alternatively you can speak to your reseller for further assistance.

Avnet Technology Solutions Ltd
IP House
London Road
Basingstoke
Hampshire
RG24 7JL
United Kingdom

Contact	The Customer Service Team
Tel	+44 1256 365594
Fax	+44 1256 365510
Email	24x7@avnet.com

Please contact Avnet to obtain an RMA number before sending any units.

Getech Ltd
Solutions Centre
Knightsdale Road 53-57
Ipswich IP1 4JQ
United Kingdom

Contact
Tel	+44 1473 243 488
Fax	+44 1473 462 361
Email	call_logging@getech.co.uk

Please contact Getech to obtain an RMA number before sending any units.

GERMANY

Compuserv Computer Dienstleistungs GmbH
Technikstrasse 1
D-42929 Wermelskirchen

Contact	Andreas Hoehne
Tel	+49 2196 7229 306
Fax	+49 2196 7229 46
Email	support@compuserv.de

Compuserv can repair all Wyse Thin Clients, Wyse General Purpose (text) Terminals, and HP/Compaq terminals manufactured by Wyse.

Before returning a product please visit the web site at
http://www.compuserv.de , click on the RMA menu
item, and follow the Returns procedure.

SCANDANAVIA

COMMAXX
Solheimvein 48
Skarer N-1471
Norway

Contact	Per Christian Otnes
Tel	+47 679 74100
Fax	+47 679 72650

InfoCare ASA
Industriveien 65
Kongsvinger N-2212
Norway

Contact	Richard Heimvaag
Tel	+47 628 24100
Fax	+47 628 24101
Email	richard.heimvaag@infocare.no